Frequently Asked Questions

1. How to Find MAC address?

Every device connected to a network has a unique MAC address. If a computer has multiple network adapters (for example, an Ethernet adapter and a wireless adapter), each adapter has its own MAC address. Example of a MAC address: 00:00:00:a1:2b:cc Click here to know How to Find Out the MAC Address of Any Device

2. Why OTP based authentication is mandatory for guest wifi access in india?

As per TRAI (an Indian government regulatory body), it is mandatory to authenticate each user logging in to Guest WiFi portal either through bulk login ids generated in advance, retaining a physical copy of identify proof for each login session, or the most convenient way - provisioning of Login-IDs and Passwords through SMS on subscriber's mobile phone at the time of login. In case of SMS-based authentication, a physical copy of identify proof is not required and the reference can be used for that Login-Id for a period of one-year. You can read the full document here

3. How to setup internet connection on MikroTik routerboard?

This article provides step-by-step guide to configure internet connection on any Mikrotik Routerboard from the ISP (main) router You can read the full article here

4. Port forwarding on a mikrotik router for DVR/CCTV.

If you have set up a device such as a DVR at your location and you wish to access it externally, you will first require a public static IP on your internet connection and secondly, port forwarding needs to be done on your router that will forward all traffic sent on that particular port to the DVR itself. You can read the full article here

5. Assigning a public static IP to a WAN interface.

If in case the ISP has provided a public static IP to be configured on the WAN port on the MikroTik Routerboard, it can be done in.. You can read the full article here

6. How to setup WAN port on MikroTik as a PPPoE client for internet access?

PPPoE (Point-to-Point Protocol over Ethernet) is a network protocol that is configured as a point to point connection between two Ethernet ports that allow data communication between two network entities or points, in this case the ISP server being one entity and the client MikroTik Routerboard being the other. You can read the full article here

7. Setting up a local network and WLAN on a MIKROTIK routerboard.

A Local Network for internet access through Ethernet ports and Wireless LAN can be set up in the following steps: You can read the full article here

8. Issue Fix - Auto-login not working on Windows 10 due to changing MAC addresses.

You must check this setting in your Windows 10 if you are not able to activate your auto-login feature on Wi-Fi hotspots. You can read the full article here

9. OTP Issue (due to non-availability of telecom coverage)?

Ever had a customer to whom an OTP for authentication via SMS was being delivered pretty late, or not being delivered at all due to mobile network issues? Read more

10. Configuring UniFi access points on a web-hosted controller

The biggest advantage of having a UniFi set up configured through a web-hosted controller is that minor changes in configuaration, such as changing SSIDs or Passwords, creating & updating guest policies etc. can be done any time, from anywhere on the internet, instead of needing to be at the location where the UniFi set up is in place. Read more